Quality Analyst-QA
Qualification : Any Graduate Experience : 1-5YRS Location : HASSAN , Karnataka WORK FROM OFFICE CONTACT DETAILS HR Recruiters – RACHANA P K / THASHWIN TAJ 9108469819 / 9108527842 Email : hrqeosol@gmail.com Roles And Responsibilities : Generally, the responsibilities of a quality analyst or quality management professional are to measure compliance against established expectations of […]
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EXPERIENCE : 3+ years of experience in application development or maintenance JOB DESCRIPTION : Monitoring dashboard of cloud applications. Monitoring and acting based on the auto – alerts generated from system using runbooks. Monitoring and handling the apple Appstore and Google play-store feedbacks from customer. Incident handling, issue analysis, investigate & gather necessary date/insights. Incident […]
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Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Possessing excellent product knowledge to enhance customer support.